Our Internet has been out at home since Monday. So my husband called Comcast to schedule them to come out to fix it. They can't come till Wednesday. He gives them
my cell phone number. Their policy is they have to reach you by phone to make sure you'll be home before they'll come. He doesn't tell me this.
They called twice; first time while I'm driving (I don't answer the phone while driving) and second time I didn't recognize the number. I feel dumb not answering now. Well, they cancel the service call because I didn't answer the phone. When I call to talk to them about it (five minutes after the second call!), they say they can't get anyone here till Friday. So we have no internet for four days! (Unless there's a cancellation.)
I'm mad at my husband for giving them my number rather than his (because they might give his number out to spammers, after all
; I'm mad at Comcast for having a stupid policy like that and for not being willing to make sure they get someone out today (it was bad enough waiting two days just to get an appointment. Esp. since the problem with the internet is on their end); and I'm mad at myself for being dumb enough to not answer the phone. ARGG.
