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Messages - Bookstore Guy

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Brandon Sanderson / Re: More Art for You to Digest
« on: November 16, 2007, 05:56:21 PM »
I dont get a Native American vibe.  That seems to be more of a personal thing.  As far as Native American Fantasy, there aren't that many, so I don't see that as an issue at all from a sales standpoint.

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Brandon Sanderson / Re: More Titles/Art for You to Digest
« on: November 16, 2007, 04:21:46 PM »
Can i get an Amen?

The Title:
Obviously, I agree with my partner in crime, Errent.  One thing I want to make clear, I have NOT read the story.  I have no clue as to what it is about.  I have put off reading it because I like to sleep, and Brandon's stories tend to thwart that objective.  Having not read the story, and purposely avoiding threads that discuss it's content, I am in the position that most buyers are in.  If I saw that book on the shelves of a bookstore with the title Mythwalker, I would wonder if Mercedes Lackey had a new pen-name.  It is the automatic association that pummels my mind.  I have nothing against Mercedes Lackey.  I understand that she is a great author, and...she's published and Im not.  Like I stated in a previous post, I like the contrast the title Warbreaker brings to the table.  It sounds like a David Gemmel title - aka awesome.  It will FORCE people to pick the book up.  When combined with that cover, you have more potential people grabbing the book.  Both Errent (Rob) and I feel that the title Mythwalker as a main title would alienate a large portion of readers.

The Art:
Now, since people are commenting on the color aspect of the magic system, then colors seem appropriate.  If this is indeed the case, bright colors may be the way to go.  Could there be a version where the color is draining from her dress?  With color being this important to the concept of the book, I can see why many people would like the more colorful cover.  I would go along with that. 

I would like to hear EUOL's thoughts on all these opinions.

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Brandon Sanderson / Re: More Art for You to Digest
« on: November 14, 2007, 06:25:26 PM »
CtrlZed and I seem to be reading eachother's minds.  The first glance at the first picture made me think "Holy Mercedes Lackey, Batman!!!"  There was something about it that seemed too elaborate to me.  I asked my co-worker who sits next to me what she thought (she's never read anything of Brandon's, and doesnt read fantasy...yet heheheh), and she said it looked like a romance cover.

However, the 2nd cover with the white/silver/greyish dress is much better and has been growing on me.  The new way that artists have been grabbing attention is with simplicity rather than extravogance.  I like the more simple contrast these colors bring - it's much more forceful and eye catching.  I dont believe a scene needs to depict action for it to be good, or be a scene from the novel. 

The purpose of a cover is to grab you attention and get it in your hands.  When a buyer has a book placed in thier hands, or they pick one up themselves, numerous studies have accuratly shown that the majority are MORE LIKELY to buy the book.  That is all this cover has to accomplish.  I think keeping the title "warbreaker" would be better than Mythwalker because the cover grabs certain people while the title grabs others.  Diversify.

Another thing that has not been discussed here is it's potential "strikingness" (other than a brief CtrlZed mention) next to Brandon's other novels, and other author's novels next to it on the shelf.  This stands out.  Period.  Faced out, this cover can really grab a person.  Ive decided I like it and the direction this art is going.

On a completly different train of thought, Brandon, you need to work out with Tor a way to get the SPINES of your books to stand out.  In a bookstore where shelve-space becomes limited, a series of books that can grab you from the spines is a grat marketing/sales ploy.  The Donaldson covers that form a ring are a good example.  Also, I was at Borders with Rob (Errent on the forums) and we both stopped in our tracks seeing the Kevin J Anderson paperbacks spined out for his Saga of the Seven Suns (you need to see it on a shelve to understand).  It's just another way to boost potential browse-buyers.  Most people in a store are browse-buyers.

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Brandon Sanderson / Re: New MB 1?
« on: November 09, 2007, 05:01:26 PM »
I like most of this guy's covers.  They fit the moods and the context of the books really well.  In fact, for a project Rob (Errent on the forums) and I are working on, we both agreed that this artist would be great for it.  His covers help the books sell well - the numbers for Kat Richardson and Jim Butcher are very good.  A lot of his stuff  - especially the Dresden stuff - has a hazy quality to it that I feel would lend well to a piece depicting a world covered in Mist.  Im interested to see a rough sketch.

On a side note, does doing something like this hurt relations with the original cover artist?  Ive always wondered about that.

As far as putting the price on the cover, of course they will.  How are people going to notice the sale price if it isnt printed?  It will most likely have a red bar across the top of the cover and on a large section of the spine saying "LOOK AT ME!!! IM ON SALE!!!" 

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Brandon Sanderson / Re: New MB 1?
« on: November 07, 2007, 12:55:52 AM »
On that topic, I have very little info.  I'll defer to the mighty EUOL.

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Brandon Sanderson / Re: New MB 1?
« on: November 06, 2007, 07:34:10 PM »
Exxxxxactly.  Since I was often referred to as the "Dealer/Pusher" of books, think of the 4.99 book as the gateway drug!  It's whole point is to entice you to buy not only the first, and then the most recent book in a series, but also everything in between AND the author's OTHER books/series.  Sure, for a few months these PBs are being sold at a slight loss or break-even - this happens in several industries all over.  But how much more will you make if you get the loyalty factor involved?  I myself have a whole stack of books that were released at the 2.99-4.99 price at home - and I bought these using my 33% waldens discount (or 40% if it was the right time of year).  Every dollar I same myself is a dollar I can use to buy another book later.  That's the bookstore-sales mentality.

Now, with regards to covers = sales...heck yeah they help!!!!  Cover artists get Hugo Awards too!!!  Why?  Because a great cover contributes directly to sales.  Whether it's the consistancy of art across a series, or the shear quality of the art.  How do you think Elantris sold copies?  Apart from cool guys who had book stores like me (hehehe), that beautiful cover drew tons of people.    People in general (i know, a blanket statement - there are alwayse exceptions) always have judged books by the cover.  Thats why there are good artisits (see Brandon'd HB books), and thats why there are cover quotes (see Naomi Novik).  I made a point of asking people what interested them in the book they were buying.  Now, assuming I hadnt pimped a bok to them, it was almost always because the cover grabbed them FIRST, and then the premise sounded good.  Bookstores take books with great covers and face them out so browsers pick them up.  They do studies on this.  They run tests on these things.

Dont get me wrong, recommendations go a LONG way.  But, something has to grab people to start that chain of recommendations moving. 

As for B&N's card - someone spent $25 to get you that card.  Until you've spent $250 on books, youve lost money on that deal.  Thats why Borders/Waldens did away with the card.

As for books being sold better at different locations, a large majority of people go to CostCo/Sams/EvilMart first to get a deal.  Loyal buyers go to and actual book store.  Once again, a dollar saved is a dollar to spend on another book later.  Also, unless a seller at a bookstore makes a good relationship with a customer, that customer usually has zero problems pulling up their anchor and going somewhere else.  For example, many of my customers stopped shopping at my store after I left. 

Lastly, people buy more books in bookstores when they are on sale, or have a coupon.  Full-price sucks.  Even a 10-15% discount will often convince a person to buy a more expensive book, or more books.

Ok, Im done for now.

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Brandon Sanderson / Re: New MB 1?
« on: November 06, 2007, 05:29:49 PM »
Once again, when you see the actual PB at the price of 4.99, it says on the cover that it (the PB) is a limited printing at that proce to take advantage of the forthcoming release of the newest book in the series.  It has a special label on it designating that it is a special release.  In the bookstore business it is an easy way to bookst your sales figues.  People are buying 2 books for a slightly higher price than the HB in the store, and then they get a discount rendering the PB free later.  It is also a great way to get people hooked on new series.  When you actually look at the book, you dont think "Holy Crap Batman! this book is cheaper so the author must not be as good!"  You see that a new book is being released and that this is a limited printed at a cheaper price, and therfore a good deal.  Most people, from my sales experience (and actually asking people, "why are you buying this book at this price NOW?") take this as an opportunity to try new series, get a better cover of their fav. books (see George R R Martin), or get a deal on the newest book of the series they already like (ie Farland, Douglas, Martin, etc...).  This marketing/pricing strategy is very well done, and usually benefits everyone - author, buyer, and publisher - in the long run (especially if the new cover is snazzy).

998
Brandon Sanderson / Re: New MB 1?
« on: November 06, 2007, 04:19:56 PM »
Man, I love when both the options I suggest turn out to be pretty accurate!  The 4.99 price is done pretty often, and its a great tool in the business to generate hard-back sales.  This has happened with Sara Douglas, Martin, Keyes, Farland, Modesitt, Goodkind (gasp! I said the name of He-who-is-not-to-be named!), etc... you get the picture.  While a small minority of book buyers might wonder why the book is being sold cheaper and wonder at the quality, most dont think that.  On the covers of these books is a small printing stating that a new book is being released, so buy both to save moolah.  The fact is, I think authors would like this idea more because it causes more HB sales which drives their personal profit higher.  Giddyup.

Now, with regards to the Trade vs. MMPB, I personally feel that releasing a Trade PB first with a new cover would cause even more confusion.  Then you would have 3 versions of the book all different sizes, all different covers.  The safest thing to do, in my opinion, is follow the Martin process and release the first book as a MM at the 4.99 price and completely do away with the crap-tastic cover (i love that people are using that word liberally here!).  The key afterwards is to keep the future paperbacks in a consistant mold with the new covered MB1.  There are no redos after this redo. 

My idea for a new cover would be something along the lines of the Prince of Nothing series by R Scott Bakker.  The hard backs are amazing.  Something along those lines with a visual ans colored representation of the mists would be nice.  You could even use a simialr color scheme to match each PB with its corresponding HB.  Go with simple on the PBs.  Less is more.

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Brandon Sanderson / New MB 1?
« on: November 05, 2007, 07:42:44 PM »
What's this rumor Im hearing about a new MB1?  Are they gonna fix the crap-tastic cover?  Or do the thing where they release the paperback again at a discounted price right before #3?  Or did the original PB include that deleated scene where Kel gets abducted by aliens and they want to take it out?

1000
Books / The Passing of Robert Jordan
« on: September 17, 2007, 05:45:44 PM »
It will be ghost-written from his notes just like the works of Robert Ludlum, and David Gemmel (to mention a few).  While I am not a big fan of his later work, there is no denying he changed the genre with his first WoT novel in 1990. 

1001
Brandon Sanderson / Re: Local Barnes & Noble Issues
« on: September 10, 2007, 07:56:42 PM »
The reason your B Dalton vanished when the B&N came is because B Dalton IS B&N - much like Waldens IS Borders.  B&N decided to go with big format stores (just like Borders is now) and shut now a large majority of theier smaller mall-based stores (just like Borders aims to close down 90% of thier 700 Waldens locations).

1002
Movies and TV / Re: AvP - Requiem
« on: September 08, 2007, 04:49:10 AM »
The main girl is the Michelle from 24.  Maybe Jack Bauer is a Predator too....

1003
Movies and TV / Re: review: 3:10 to Yuma
« on: September 08, 2007, 04:44:57 AM »
just got back from it.  I must say that I am beyond pleased.  this movie was fantastic!  for me, this is the best western i have seen.

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Brandon Sanderson / Re: Local Barnes & Noble Issues
« on: September 07, 2007, 08:41:09 PM »
Yeah, I never really understood the whole "no-replenish" thing.  My store had the same problem with guys like Steven Erikson.  We got 4 copies of the MM of the 2nd book in his series, sold them in 15 min, and didnt get anymore because of "no-replenish".  Nevermind our store sold 300+ of the first book, and 50 of the 2nd book in Trade.  So we had to order them directly from the suppliers.

Corporate tends to use blanket strategies ive noticed.  They think that whats good for certain stores is good for all stores.  Waldens especially has a problem with ignoring regional trends.  Poor marketing.  Corporate tells store to push certain books at certain times, regardless of whether that book is appropriate for the area.

Once again, I blame corporate to a high degree.  The recent trend has been to ignore the requests of stores and implement poorly imagined strategies.  Much of Waldens/Borders problems derive from reacting to the market rather than trying to anticipate it.   If you are "reacting", its too late already. 

As far as B&Ns strategy goes, yes it works for them, but its not the best option.  They go crazy discounting and then bank on impulse buys...and in theory that works.  In reality, it only works if you have a skilled sales staff.  At Waldens, my policy for everyone I worked with was, "If they are going to buy a hardback on discount, then they MUST NOT leave the store without a companion paperback or a regualr price HB."  How many bookstores have that aggressivness (without shoving it down the buyers thoats) to do that?  Book chains need better hireing and training processes if they want a truely profitable business.

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Brandon Sanderson / Re: Local Barnes & Noble Issues
« on: September 07, 2007, 07:14:39 PM »
Just to give a contrast between B&N and Waldens, here's what happened at my store:

I ordered whatever the flip I wanted, and in the quantity I wanted.  I sold everything I ordered.  I made my location the #1 ranked Waldens out of 700 stores.

Here is the mindset difference - Waldens believed (note the past tense) that its sellers knew what was best to have in inventory, and let them order in what they wanted.  They still got initial shipments in, but a good store manager knew what to request more of.  Many stores wouldnt request certain genres because they said they didnt sell that type at their store...garbage.

Any store can sell any genre if the people there know how to sell it.

Now, as far as selling strategies go, many of you already know my opinion - but i really dont ever grow tired of saying what I think...so there.

B&N doesnt stock very many hard backs (HBs) unless you are a person who has a history of being a #1 NYT Bestseller.  The thinking in most cases is that HBs are harder to sell due to their ever-inflating price-tags.  B&N returns most of thier hardbacks after a certain amount of time.  Then, they load up on mass-market (MM) paperbacks (PBs).  They are easier to sell, and the cost of your inventory on-hand per unit is far less.  This strategy, in my opinion, is flawed, because you dont place any faith in a stores ability to sell - and you are losing out on a huge potential profit.
Waldens on the other hand lets thier managers order in whatever, with the rule that if you order it, you better sell it.  Many Walden's focus on HBs nearly exclusively.  They get in very few PBs in comparision to other book chains.  I also feel this too is flawed, because if your sales staff isnt in top shape, you stand to lose a lot of money.

I feel that the way to go is somewhere in between the 2 ideals.  Book businesses are doing aweful.  Rather than provide service and gather great sales people to attract new and loyal customers, they fall into the price wars trap.  I am beginning to think that none of these people understand basic marketing principals.  Price wars only generate one winner - the buyer...and thats only in the short term.  All sellers lose here because they eventually sell their books at a loss to attract more customers (Harry Potter anyone?...I bought mine for 50%off...thats a 4% loss in the best situation).  That strategy only works if you have good sales people to drive up the units per trnsaction...of course, these same stores dont have good sales people generally since they are relying on crazy discounts.

Stores have to be more flexible.  Brandon isnt the first author to suffer from bad business strategy, and he wont be the last.  Stores need to realize the profit benefit from have people who can sell HB efficiently, while pairing them with PBs in mass quantity (the only way to make money on PBs).   Regardless of what all stores and people in Corporate think, people will buy HBs regrdless of price and economic circumstances.  I've seen it in work in different situations and economies, but the comnpanies wont pony up the wages to hire good people, and they insist on going back to aweful strategies.

Before I used to pimp Waldens as being awesome, but guess what?  They have fallen into crappiness.  Instead of seing how nearly all Waldens were making profits and looking at why, they have decided to close nearly all the Waldens over the next year to make more Borders...too bad Borders stores on a whole dont profit at all.

Sorry to rant, but some serious changes need to be made, other wise all current authors (and future ones) will suffer.

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